How to tackle unconscious bias in restaurants: "While foodservice companies pride themselves on addressing diversity in hiring and serving their customers, the industry harbors a high level of unconscious racial bias, university researchers have found.
U.S. foodservice employees ranked third as having the highest level of unconscious racial bias in 12 industry sectors in an analysis of Harvard University data by the University of Manchester. Foodservice was eclipsed only by construction and engineering.
About 70.3 percent of foodservice employees surveyed exhibited unconscious bias, the researchers found.
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