http://www.newhavenindependent.org/archives/2009/12/man_of_the_year_1.php#018640moreRafael Ramos’s cell phone rang at midnight. A woman and her daughter were shivering in their apartment — punished, the woman said, for speaking out to their landlord about a leaky fridge.
Ramos (at left in photo above) jumped in his city car and met the family at their home. He fixed the heat. And within an hour of reaching the property manager, he got the family a brand new fridge.
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